Had to interview 3 staff in ticketing (flower done, floral fantasy and supertree observatory) admission operations (flower dome/cloud forest, supertree observatory/ocbc skyway) and gardens cruises (shuttle/audio tour)
Based on four areas of competency : professionalism, service, product knowledge competency, service quality skills and communication and listening skills
Asked them about attractions, ticket price, floral display and events, directions/amenities/services, recommended itinerary
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